Track my order
Where is my FLOW?
- Free US shipping
- Tracking link by email
- 60-day guarantee
Track your order
Paste the tracking number from your shipping email
New tracking numbers can take up to 3 business days to show movement, that is normal
What happens next
From our door to yours
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Right away
Order confirmed
You get a confirmation email with your order number
-
1 to 2 business days
Packed and shipped
A second email brings your tracking link
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8 to 10 business days
On the way
Tracking can take up to 3 business days to start moving
-
Delivered
Your 60 days start
Try FLOW, and if it is not for you, we refund you and you keep the jar
All times are estimates and do not include weekends or holidays
Help
Something not right?
No tracking email
Check your spam folder first, then email us your order number at
Wrong address
Email us within 24 hours of ordering and we will fix it before it ships
Arrived damaged
Email us a photo within 14 days of delivery, we send a replacement or a refund, no return needed
Still waiting
If it has been more than 10 business days since it shipped, email us and we will chase the carrier